Shipping Policy
At dressjohannaortiz.com, we strive to ensure your order arrives in perfect condition and in a timely manner. Please review our shipping policy below for details on delivery times, shipping methods, and more.
Shipping Destinations
We currently offer shipping to select countries. During checkout, you can verify whether we deliver to your location.
Processing Time
All orders are processed within 3-5 business days after payment confirmation. Please note that processing times may be extended during promotional periods or holidays.
Shipping Methods & Delivery Times
We partner with trusted couriers to deliver your order securely. Shipping times vary depending on your location:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Delivery times are estimates and may be affected by customs clearance or unforeseen delays.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the selected shipping method. Free shipping promotions may apply to certain orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package’s status directly on our website.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. These charges are not included in the order total and are determined by your local customs office.
Returns & Exchanges
For information on returns or exchanges, please refer to our Returns Policy.
Need Assistance?
If you have any questions about your order, our team is happy to help. Visit our Contact Us page for support.